Thursday, January 27, 2011

Panasonic TY-CC10W Skype-Enabled Camera

Panasonic TY-CC10W Skype-Enabled CameraCommunication camera for Skype video conference capabilities. 2010 G25, VT20, and VT25 Plasma HDTV Compatible.
List Price: $169.95
Price: $119.00 & this item ships for FREE with Super Saver Shipping. Details
You Save: $50.95 (30%)
One star is way too charitable a rating for this unusable product, not to mention Panasonic's horrifically bad technical support. I have so far called them 3 times for this, and submitted a web help request, and only on the 3rd call (never heard back from web support) actually found someone who had even heard of the TY-CC10W Panasonic camera, OR even Skype.


The second time I called I was left on hold for over 30 minutes and once I finally got a person they then hung up on me (accidentally, I presume). This most recent call I was transferred 5 different times before getting to someone who knows that this product exists. I again waited over 30 minutes between being transferred and put on hold this third time before getting help.
Click here to buy from Amazon

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